Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C C

C C

December 15, 2025

5  out of  5
rating by C C
"Amazing service and was able to explain that my grandmother needed a new policy and got me the best quote. And I referred her!"
We responded:
"Thank you for your kind words! We're thrilled to hear we could provide clear guidance and secure the best policy for your grandmother. Referrals like yours help us grow and connect with more families seeking trusted insurance solutions. If you ever need expert advice or a personalized quote, don’t hesitate to Jessica Alvarez agency. Our team is here to help you protect what matters most! "
Profile photo of Garrett Larson

Garrett Larson

November 26, 2025

5  out of  5
rating by Garrett Larson
"Jessica Alvarez and her team member Chris were courteous and professional. They helped us with a customer who has college student in FL and needed guidance with insurance in an unfamiliar state. They took care of our customer and made sure they were comfortable and understood the differences of their new policies. Would certainly recommend Jessica and her team!"
We responded:
"Garrett, thank you for taking the time to write this wonderful review for Chris and our team! At Jessica Alvarez State Farm Agency, we’re dedicated to providing top-rated insurance solutions across Florida. Whether it’s auto, home, or life insurance, we’re here to help you find the best coverage for your needs. We appreciate your trust and look forward to providing personalized service!"
Profile photo of Lucia Giraldo

Lucia Giraldo

November 4, 2025

1  out of  5
rating by Lucia Giraldo
"Customer service is terrible and they just treat you nice when you are subscribing a policy with they. After that, they don’t care anymore. They are not a good alternative."
We responded:
"Thank you for your feedback. After reviewing our records, we were unable to locate any customer under your name with our agency. We’re committed to providing excellent service to all our customers. Please note that feedback from non-customers is not used for service improvements or as a reference for our agency. You are welcome to call our office for further assistance."
Profile photo of Viviana M.

Viviana M.

November 4, 2025

1  out of  5
rating by Viviana M.
"Absolutely the worst company ever. They have been retaining the money for an insurance that was paid by my lender and I cancelled and I request the check since September and they keep saying they will send it over and they don’t do it. This should be illegal. I’m in big trouble with my lender as they are requesting to cover the negative balance on the escrow. Go to a bigger company not small agency. Customer service is terrible."
We responded:
"Hi Viviana, we’re very sorry to hear about your experience. Our office has maintained frequent communication regarding your refund, assisted with your concerns, and worked diligently to find a resolution which we accomplished. We regret that our efforts were not appreciated and that you feel dissatisfied with the process. Your opinion is valuable. Providing responsive service is very important to us, and we’ll continue to use feedback like yours to maintain the satisfactory customer experience we are known for at Jessica Alvarez State Farm agency. Thank you for taking the time in helping us improve."
Profile photo of C Alexis

C Alexis

October 20, 2025

5  out of  5
rating by C Alexis
"They have been very helpful and transparent with their services. I love the friendliness of their agents. I can count on them to answer any questions I ask. They are a lot of insurance companies out there but I'm glad I chose the right one!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team has been helpful, transparent, and friendly throughout your experience. Providing excellent service and clear answers is our top priority. We're grateful you chose us among so many options and look forward to continuing to support you in all your life insurance and car insurance needs at Jessica Alvarez State Farm agency!"
Profile photo of Mel J

Mel J

October 10, 2025

5  out of  5
rating by Mel J
"I've had a positive experience with this team (Miguel is who I've mainly spoken with) and am happy they were able to get my insurance lowered from my previous policy."
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with Jessica Alvarez State Farm Insurance Agency. Jessica and our team are dedicated to providing excellent service and support, and your satisfaction means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out. Thanks again for choosing us!"
Profile photo of Annette Raia

Annette Raia

October 8, 2025

5  out of  5
rating by Annette Raia
"Friendly and helpful. Everyone is knowledgeable and courteous"
We responded:
"Thank you for your wonderful review! We're so glad Jessica Alvarez and our team at State Farm could assist you with your renter's insurance. Providing exceptional service is our top priority, and your feedback truly motivates us to keep doing our best. We appreciate your trust and look forward to serving you again whenever you need us!"
Profile photo of Tickner Design

Tickner Design

October 7, 2025

5  out of  5
rating by Tickner Design
"I needed to add my 2013 Toyota Tacoma to my existing insurance account. I was able to do all of this with ease through my phone and the assistance of my incredible State Farm agents! They are the best!"
We responded:
"Thank you for your fantastic review! We're delighted to hear that Jessica Alvarez State Farm agency provided you with excellent service for your auto insurance needs. We strive to offer personalized coverage options and reliable support to keep you protected on the road. If you have any questions or need assistance with your auto insurance policy in the future, please don’t hesitate to contact us. We appreciate your trust and look forward to helping you stay protected!"
Profile photo of Juan Carlos Ariza

Juan Carlos Ariza

August 27, 2025

5  out of  5
rating by Juan Carlos Ariza
"Tomas Isoardi helped us with our insurance for our cars. He was great, honest and very open to answer any question I had. Totally recommend."
We responded:
"Thank you for your feedback Juan Carlos, our team at Jessica Alvarez State Farm is excited to serve all your insurance needs"
Profile photo of Norma Matos

Norma Matos

August 14, 2025

5  out of  5
rating by Norma Matos
"Soy clienta por casi 10 años . Muy agradecida con Jessica y todo su equipo de trabajo. Excelentes profesionales. 🤗❤️🙏"
We responded:
"¡Muchas gracias por tu amable reseña! Nos alegra saber que tu experiencia con Jessica Alvarez y nuestra agencia de State Farm fue excelente. Jessica y todo nuestro equipo estamos comprometidos a ofrecerte el mejor servicio y la cobertura adecuada para tus necesidades. Si en el futuro necesitas ayuda con tu seguro, no dudes en contactarnos. ¡Agradecemos tu confianza y esperamos seguir apoyándote!"
Profile photo of alejandro galavis

alejandro galavis

August 8, 2025

5  out of  5
rating by alejandro galavis
"Excellent costumer service."
We responded:
"Thank you Alejandro for your valuable feedback. We’re glad we’ve met your expectations in managing your auto and life insurance and look forward to continue growing with you! Your neighbors at Jessica Alvarez State Farm. "
Profile photo of Judith Perez

Judith Perez

August 3, 2025

1  out of  5
rating by Judith Perez
"Please don’t waste your time looking home insurance with them. Been with them for a while and at the time to change home insurance, I’ve submitted the requirements and it took more than 5 months to get an answer and the excuse was that they didn’t receive a response of the insurance company, system was always down or still waiting response. I always had to call to get an update, they never called me. Everytime I call the rep was always busy on the phone and will call back but almost never did. When finally after 5 months got an answer of a better policy price with another insurance, did the 4 point inspection and apparently all of a sudden the rep said it wasn’t available anymore so the inspection was in vane and money wasted. So had no choice that to keep the original insurance. Can’t wait to finish paying the house to be done with them. No empathy whatsoever."
We responded:
"Judith, we’re sorry to hear that your experience didn’t meet your expectations. Our team had multiple communications via email to explore ways to help you save money and find the right coverage for your needs. Our goal is always to be supportive, transparent, and to deliver value to every customer. We appreciate your feedback and are very sorry our efforts didn’t meet your expectations. We are available if you'd like to continue the conversation or give us the opportunity to better serve you. Thank you for being our customer at Jessica Alvarez Insurance Agency."
Profile photo of jose angel arias gomez

jose angel arias gomez

June 19, 2025

5  out of  5
rating by jose angel arias gomez
"Soy cliente desde hace varios años y la experiencia es cada vez mejor. Excelente atención al cliente y siempre tienen la mejor disposición para aclarar tus dudas , Jessica, carolina y todo el team son excelentes, recomiendo esta oficina ampliamente y espero seguir siendo su cliente por muchos años"
We responded:
"Thank you Jose for your kind feedback we appreciate you being part of Jessica Alvarez State Farm agency"
Profile photo of jose freddy faria briceño

jose freddy faria briceño

April 24, 2025

5  out of  5
rating by jose freddy faria briceño
"Son los mejores en las pólizas de seguros , y se amoldan a tus medidas"
We responded:
"Muchas gracias por compartir tu experiencia Jose. Nos complace servirte en la agencia de Jessica Alvarez State Farm y esperamos seguir cumpliendo tus expectativas en el manejo de tus seguros."
Profile photo of Shaina Lannaman

Shaina Lannaman

April 23, 2025

5  out of  5
rating by Shaina Lannaman
"Working with Carolina has been an absolute blessing. She has gone above and beyond to assist me, especially during a challenging season in my life. Her professionalism, patience, and genuine care made a huge difference. It’s rare to find someone so dedicated to their clients. I truly appreciate everything she has done."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with Carolina. Your support means the world to us and we look forward to continue serving all your insurance needs at Jessica Alvarez Insurance Agency."
Profile photo of Alfredo Rubio

Alfredo Rubio

April 11, 2025

5  out of  5
rating by Alfredo Rubio
"Excelente quiera cobertura la recomiendo"
We responded:
"Thank you Alfredo for your feedback, for any additional insurance needs please reach us at 954-532-5090."
Profile photo of T.D. H Gonzalez

T.D. H Gonzalez

April 10, 2025

5  out of  5
rating by T.D. H Gonzalez
"I've been insured now with Jessica Alvarez office for About 8 years now yes it's State fam but it's more than a insurance company you will be treated so good like if you're family members here when and if you have a problem hopefully not but they will help you make sure you get everything you need to get you back to normal here you definitely get what you're paying for and more couldn't be any happier with a agency that cares about their customers"
We responded:
"Thank you so much for your wonderful review! We truly appreciate your support and are so glad we could help you with your insurance needs. At Jessica Alvarez State Farm agency we're always here to serve you. We look forward to continuing to grow with you."
Profile photo of why not king

why not king

April 10, 2025

5  out of  5
rating by why not king
"Very fast service and the price is right. Jessica and her team are great and knowledgeable."
We responded:
"Thank you so much for the great feedback! We're glad to hear you are happy with our fast service and pricing on your insurance. Our team truly appreciates the shoutout. We're always here when you need us at Jessica Alvarez State Farm!"
Profile photo of Frank Carbonara

Frank Carbonara

April 8, 2025

5  out of  5
rating by Frank Carbonara
"State Farm Great Car Insurance to go to they really helpful people"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. At Jessica Alvarez agency we are committed to providing excellent service and ensuring that our clients have the right insurance coverage for their needs. If you ever need assistance with reviewing or updating your policies feel free to reach us. Thank you for choosing Jessica Alvarez State Farm."
Profile photo of Laddy Montero-Marte

Laddy Montero-Marte

April 3, 2025

5  out of  5
rating by Laddy Montero-Marte
"I had an amazing experience working with Miguel at Jessica Alvarez State Farm Agency! From the start, he was professional, knowledgeable, and truly took the time to understand my insurance needs. He patiently explained all my options and helped me find the best coverage at a great rate. His responsiveness and willingness to go the extra mile made the entire process seamless and stress-free. If you’re looking for a reliable and trustworthy agent who genuinely cares about his clients, Miguel is the one to call! Highly recommend!"
We responded:
"Laddy, thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us. Our team puts in tremendous effort to deliver exceptional service, and we’re especially proud of our associate Miguel. His commitment, expertise, and positive attitude truly make a difference, and we feel fortunate to have him on our team. We wholeheartedly agree that protecting what matters most to our customers is our top priority and I’m glad it shows. We’ll definitely share your compliments with Miguel, and we look forward to making your insurance experience seamless and stress-free for you and your loved ones!"
Profile photo of Jordan Cohen

Jordan Cohen

April 1, 2025

5  out of  5
rating by Jordan Cohen
"Caroline was a pleasure to work with. Made the insurance process easy for what I expected to be so difficult. Totally recommend!!"
We responded:
"Thank you for your feedback Jordan! We understand insurance might not be the most exciting topic, but we’re thrilled to hear Carolina made your experience easy and enjoyable. We look forward to continuing to support you at Jessica Alvarez State Farm."
Profile photo of Lourdes Ocque

Lourdes Ocque

March 31, 2025

5  out of  5
rating by Lourdes Ocque
"Jessica and Carolina have been a pleasure to work with for all our insurance needs. They have been very informative and knowledgeable in their line of work. We are pleased with their guidance and how they have help us choose the best most effective policies for our needs. Would highly recommend this agency and their services !"
We responded:
"Thank you Lourdes for trusting our team to meet your insurance needs and provide the best fitting coverage. Your satisfaction means a lot to us and we appreciate having you as a good neighbor at Jessica Alvarez State Farm."
Profile photo of Ursula De Mendiburu

Ursula De Mendiburu

March 31, 2025

5  out of  5
rating by Ursula De Mendiburu
"I am very pleased with this office. They were very professional and very knowledgeable. Everybody was very friendly and were able to help me with my insurance needs. I have added my teenager son to my policy and they help me find the best coverage for it. 100% recommende."
We responded:
"Thank you for your feedback Ursula! We’re so glad we helped you protect your teenage driver and provided youthful driver discounts. At Jessica Alvarez State Farm agency we look forward to growing with you and your family through every stage."
Profile photo of Fotis Papamichael

Fotis Papamichael

March 31, 2025

5  out of  5
rating by Fotis Papamichael
"I couldn’t be happier with the service from Carolina Miller with Jessica Alvarez's State Farm Insurance Office! She took the time to understand my needs, explained all my options clearly, and found me the best coverage at a great price. Her professionalism, responsiveness, and genuine care made the whole process smooth and stress-free. I Highly recommend this office!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with Carolina, she’s truly phenomenal. Your feedback means a lot to us, and we’re excited to have the opportunity to continue serving you in the future. If there’s anything else we can do, don’t hesitate to reach out!"
Profile photo of Simon Diaz

Simon Diaz

March 31, 2025

1  out of  5
rating by Simon Diaz
"I have been calling so many times, they told me that somebody is going to call me back and nobody return my calls.."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear about your experience, but we believe there may be some confusion, as we do not have a record of you being a customer. If you’d like to discuss this further, please feel free to contact us directly at 954-532-5090. We value all feedback and are committed to providing the best service to our actual customers."