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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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victor saldivar

November 5, 2024

5  out of  5
rating by victor saldivar
"Hi everyone, As I was looking around to change my vehicle’s insurance do to the high rates, I contacted State Farm Agent Jessica Alvarez, and i was attended by Paula, and she really helped me out to get a better rate and she was very kind and patient, answering all my doubts and concerns, I will recommend this office and of course (Paula)"
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Christy Marte

October 29, 2024

5  out of  5
rating by Christy Marte
"I was helped with my car insurance by Ryan Roberts- he helped lower my $300 car insurance payment down to $130!! I am so pleased with the switch! Thank you Ryan!"
We responded:
"Thank you Christy for trusting us with your car insurance. We value your business and are pleased to hear Ryan exceeded your expectations with his excellent service and professionalism. At Jessica Alvarez Agency we look forward to growing with you."
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DiBze

October 20, 2024

1  out of  5
rating by DiBze
"Frustrating Experience with Customer Service Representative Carolina Miller I had the pleasure of working with my agent, Jessica, for nearly four years, and my experience with her was excellent from day one. She always handled any issues with my car insurance promptly and professionally. Unfortunately, my experience changed for the worse when I began dealing exclusively with her customer representative, Carolina Miller. Carolina lacks the basic qualifications needed for her role. Each time I called the agency, I was transferred to her, and it has been increasingly frustrating. She seems disorganized and frequently makes simple mistakes, such as entering the wrong last name on my policy, as well as incorrect email and phone number information. If she struggles with these basic tasks, it raises concerns about her ability to manage more critical aspects of my policy. Overall, my experience has been disappointing since Carolina took over, and I hope the agency can address these issues to improve customer service."
We responded:
"We appreciate the effort in bringing this to our attention. While we strive to always provide our best customer service, we take any opportunity for growth very seriously. As your agent, I wish your concerns would have been brought to my attention sooner to prevent the frustration and dissatisfaction you’ve felt with our service. Carolina Miller is one of our most knowledgeable representatives and we appreciate your trust in allowing us to make it a better experience for all moving forward. I would appreciate more information on your experience to provide a better coaching opportunity for my team. Please if there is any additional assistance you have not received and I can still provide regarding your policy, don’t hesitate to email me directly at jessica@agentjessicaalvarez.com or please call our office and ask to speak to the agent. Thank you for being a loyal State Farm customer."
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Dan Olin

October 3, 2024

5  out of  5
rating by Dan Olin
"I highly recommend this state farm office. I was very well taken care of."
We responded:
"Thank you Dan for your feedback. We look forward to servicing all your insurance needs at Jessica Alvarez State Farm. "
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Cindy R. Hernandez

September 26, 2024

5  out of  5
rating by Cindy R. Hernandez
"Ellos son los mejores y no dudes en llamar y comunicarte te ayudaran en todo lo que necesitas en cuanto seguro para autos o de vida. Super recomendados!"
We responded:
"Muchas gracias Sindy nos complace servirte con tu seguro de carro y seguro de vida en la oficina de Jessica Alvarez State Farm "
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Tony Machado

September 11, 2024

5  out of  5
rating by Tony Machado
"You guys have been awesome. They really care about their customers, are constantly contacting customers in order to provide a better experience, definitely a white glove treatment. Ask for Paula she is amazing at what she does, very happy with her assistance"
We responded:
"Thank you Tony your feedback means a lot, we look forward to continuing to serve all your insurance needs."
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Natalie W

August 23, 2024

5  out of  5
rating by Natalie W
"Daniel (Tamarac Location) did an outstanding job assisting me with providing me options for insurance for my move to Florida from another state. I was a little nervous as I loved the team that serviced me in my state but Daniel over exceeded my expectations. Not only was he very professional, precise and communicative he treated me with care and concern regarding my insurance needs. I can definitely say his customer service is top-notch! I would definitely recommend him to any one of my family members and friends and would use him again in the future!!"
We responded:
"Thank you Natalie, we appreciate your trust and our team is ready to assist with any future insurance needs. Welcome to Jessica Alvarez State Farm Agency in Tamarac. "
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Tyler In Progress

July 9, 2024

5  out of  5
rating by Tyler In Progress
"Worked with Matt to transfer over my auto and renters insurance to State Farm. He did a great job breaking down my policy’s and made my transition from my previous provider seamless. Looking forward to my move and working directly with this team for support!"
We responded:
"Welcome to Jessica Alvarez State Farm Insurance Agency in Florida! We appreciate you and look forward to serving you."
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Stephen Wolff

July 2, 2024

5  out of  5
rating by Stephen Wolff
"Alexie was fantastic answering all my questions. Her courtesy was only second to the expertise she provided. I would give the service she provided my highest rating."
We responded:
"Thank you Stephen, we appreciate your feedback and look forward to continue serving all your insurance needs at Jessica Alvarez Insurance Agency"
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Isaac Paiz

May 23, 2024

5  out of  5
rating by Isaac Paiz
"Great service. Very helpful, attentive and caring."
We responded:
"Thank you for your kind feedback Isaac. We look forward to continue serving all your insurance and financial services needs at Jessica Alvarez State Farm"
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Melissa Otero

May 16, 2024

5  out of  5
rating by Melissa Otero
"Matthew was incredibly helpful and patient. He assisted me from start to finish. Enrolled with state farm with a great rate and also helped me cancel my previous insurance policy."
We responded:
"Welcome to our agency Melissa, Jessica Alvarez Insurance Agency is your one stop for all insurance needs and we look forward to providing you our best service."
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Carlos Gonzales

May 13, 2024

5  out of  5
rating by Carlos Gonzales
"Matthew Liebman...was a wonderful and professional Customer service Man ... Thanks Matt for everything for your time your kindness and wonderful work time and patience with Me ..thank you."
We responded:
"Welcome to Jessica Alvarez agency at State Farm. Thank you for your feedback, Matthew and our team look forward to serving all your insurance needs. Thank you for your trust."
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Steavens Cange

May 3, 2024

5  out of  5
rating by Steavens Cange
"Took about 15 minutes. Very easy. We even called my current insurance company and canceled my coverage. Actually got a check back 700 bucks. I would recommend them to a friend if asked."
We responded:
"Welcome to Jessica Alvarez agency at State Farm. We appreciate your business and we are so glad you found savings and customized care with our team. We will be here to help with all your car, home and life insurance needs "
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Yolanda Hernandez

April 25, 2024

5  out of  5
rating by Yolanda Hernandez
"Excellent customer service. Dealing with Paula Paulino was a pleasure always answered my calls and emails. She was able to resolved all issues in a prompt manner."
We responded:
"Thank you Yolanda, we appreciate your kind feedback and look forward to continuing to meet your expectations."
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A Rodriguez

April 18, 2024

5  out of  5
rating by A Rodriguez
"Just moved to Florida legit today and needed a car. While sitting at the dealership I was frantically calling insurance providers and stumbled across Matt and Carolina! He was amazing and help my husband and I bundle our car insurance together. They made an extremely stressful day easy! If your looking for amazing service, communication and professionalism call them!"
We responded:
"Welcome to Florida! We appreciate you and are just one call or text away to help with all your insurance needs. "
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Mayelin Menguez

April 10, 2024

5  out of  5
rating by Mayelin Menguez
"I highly recommend Jessica Alvarez-State Farm Insurance Agent. We have been clients of Jessica for over 20 years. There you receive answers to all your questions in a professional and attentive manner. A special thanks to Carolina Miller who is always willing to help and make our lives much easier."
We responded:
"Thank you very much for your feedback Mayelin we look forward to continue serving you and your family. It has been an honor to be your trusted agent for auto insurance, home insurance, life insurance, and more."
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Mia Moreno

April 2, 2024

5  out of  5
rating by Mia Moreno
"I just had the most amazing experience with my insurance agent, Daniel at State Farm! He helped me combine my home and car insurance, and not only did I get better coverage, but I also saved money! He made the whole process super easy and enjoyable. Highly recommend for anyone looking to save some money and get top-notch coverage. Thank you so much, Daniel!"
We responded:
"Thank you Mia for your valuable feedback. We look forward to continue serving all your insurance needs and feel very grateful to have you as a Jessica Alvarez agency new neighbor.Thank you for trusting us with bundle savings on your auto insurance and home insurance."
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Natcah Brutus

March 29, 2024

5  out of  5
rating by Natcah Brutus
"I was so pleased by my experience here, that I had to leave a review!! First off, they were quick to call me back and get me started. My agent was Matthew L! He was great! He got me the best price, better than my last car insurance. Matt was very kind, sweet, and took his time to help me with the process! Again this is a really great insurance group! Would recommend 100%!!!"
We responded:
"Thank you very much for your kind feedback! We’re committed to providing reliable service and a more convenient way to insurance. Welcome to Jessica Alvarez agency, we look forward to continuing to serve all your insurance needs."
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Andres Espinosa

March 28, 2024

5  out of  5
rating by Andres Espinosa
"Paula help me to get a dream price for my insurance. I can’t express the joy and happinness i have after the treat I received at this agency! An extraordinary experience."
We responded:
"Thank you Andres, we value your trust in Paula to guide and manage your insurance policies. We look forward to continuing to provide our best service at Jessica Alvarez Agency."
Profile photo of S R (Shama)

S R (Shama)

March 28, 2024

5  out of  5
rating by S R (Shama)
"Matthew called me after I did a quote online and was able to help me tremendously. He listened to my needs for my family's insurance and was able to get everything we needed and gave me a cheaper rate then anyone else for our situation. Glad to work with this office. Thanks!"
We responded:
"Thank you for taking the time to provide your feedback on your experience with Matthew. We appreciate your trust in the care of our team to help meet your insurance needs. We look forward to growing with you. Welcome to Jessica Alvarez Agency."
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Ryck Axum

March 14, 2024

5  out of  5
rating by Ryck Axum
"The staff was very helpful and pleasant I was assisted by Paula, She was very knowledgeable and explained the details on my account options and coverage. My visit and Paula’s assistance was outstanding Deryck W."
We responded:
"Thank you Deryck for your feedback on your experience with Paula at Jessica Alvarez agency. We aim to make insurance convenient and easy to understand. I’m glad we answered your questions and concerns and we look forward to continuing to serve all your insurance needs."
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Carlos Rodriguez

March 13, 2024

5  out of  5
rating by Carlos Rodriguez
"I recently had the pleasure of working with Matthew from State Farm, and I must say, his level of professionalism and exceptional service truly stood out. From the moment I reached out for assistance, Matthew went above and beyond to address my concerns and provide me with the best possible solutions. What impressed me the most was his genuine care and attention to detail. Matthew took the time to thoroughly explain all the options available to me, ensuring I fully understood each aspect of my insurance coverage. His patience and clear communication made the process smooth and hassle-free. Moreover, Matthew's friendly demeanor and positive attitude made me feel valued as a customer. He listened attentively to my needs and tailored his recommendations accordingly, demonstrating a deep understanding of the insurance industry. Overall, I couldn't be more satisfied with the service I received from Matthew at State Farm. His professionalism, knowledge, and dedication to customer satisfaction are truly commendable. I would highly recommend him to anyone in need of insurance assistance. Thank you, Matthew, for your outstanding support!"
We responded:
"Thank you Carlos for taking the time to provide your honest feedback on your experience with Matthew in our office. We strive to better our customer’s experience each day and we are so grateful your experience exceeded your expectations in shopping for insurance. We look forward to being by your side to not only protect your home and auto insurance but also to be the good neighbor you think of first for your life insurance needs and retirement planning options. We value your trust and welcome you to Jessica Alvarez Agency."
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José Ramón Ramos

March 13, 2024

5  out of  5
rating by José Ramón Ramos
"Gracias Paula por su atención"
We responded:
"Gracias Jose apreciamos tu confianza en nuestro equipo y esperamos seguirte brindando el mejor servicio en tus seguros en la oficina de Jessica Alvarez."
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Sanjuan A

March 11, 2024

5  out of  5
rating by Sanjuan A
"Daniel was really good working with you. Hope to continue with you guys for longtime like I have my last company for over 20 plus years."
We responded:
"Welcome to Jessica Alvarez agency at State Farm! Thank you for your feedback on our representative Daniel, our team looks forward to serving all your insurance needs for many years to come. Welcome to our team."
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Sandra Gutierrez

February 22, 2024

5  out of  5
rating by Sandra Gutierrez
"Si tu quieres una excelente ayuda para tus seguros, busca ha Marilin, ella me ayudo con un seguro que necesitaba urgente y ella me busco el mejor precio...BUSCALA"
We responded:
"Bienvenida Sandra, nos complace servirte con tus seguros y proveerte asistencia personalizada en la oficina de Jessica Alvarez State Farm Insurance "